FAQ
Product Information for International Clients
A1: We offer a diverse range of handcrafted furniture and decorative items, including but not limited to, iron and wooden furniture, cabinets, bookshelves, and artisanal crafts, all crafted with the utmost attention to detail and quality.
A2: Absolutely. We welcome custom orders and work closely with our international clients to develop products that meet their unique market demands and design preferences.
A3: Our products are meticulously packaged using robust materials and methods to ensure they arrive in pristine condition, adhering to international shipping standards.
A4: Yes, sustainability and ethical sourcing are cornerstones of our business philosophy. We ensure all materials are sustainably sourced and comply with international ethical standards.
A5: The lead time can vary based on complexity of the order, quantity and destination.
International Ordering and Shipping
A1: We ship worldwide, partnering with reputable logistics providers to offer efficient and reliable shipping solutions. Shipping costs and delivery times are calculated based on the destination.
A2: We accept various payment methods, including wire transfers and letters of credit, adhering to international trade practices. Payment terms can be negotiated to suit both parties’ needs.
A3: Import duties and taxes vary by country and are the responsibility of the client. We advise consulting with local customs authorities to get accurate estimates.
A4: For bulk or wholesale inquiries, please contact us directly through our website or email. We offer specialized support for large orders, including pricing, shipping, and customization options.
Support for International Clients
A1: We provide comprehensive support, including product customization, logistics coordination, and after-sales service. Our team is available to assist with any inquiries or issues that may arise.
A2: 100 Percent our goods are carefully inspected and quality check before dispatch from our factory. if costomer have any issue they can reach out to us.
A3: Yes, we can provide marketing materials and product information in several key languages to support our international clients’ sales efforts.
A4: We regularly update our website and distribute newsletters. We encourage clients to subscribe and follow our social media channels for the latest updates.